Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") form a binding agreement between you and Decarog Inc., a Delaware corporation ("Decarog", "we", "us"). By creating an account, accessing, or paying for any Decarog product (the "Services"), you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.

2. Eligibility

You must be at least 18 years old and a legal resident of the United States to purchase or use the Services. By using the Services you represent that you meet these requirements and that all information you provide is accurate.

4. The Services

The Services include personalized 28-day plans, daily micro-lessons, AI-powered coaching, quizzes, progress tracking, growth-tracking tools, and related features. Content is provided "as is" for personal, non-commercial use. We may update, modify, or discontinue features at any time.

5. Account & Security

You are responsible for keeping your login email and any device you authenticate from secure. Notify us at support@decarog.com immediately if you suspect unauthorized access. We may suspend accounts engaged in fraud, chargeback abuse, credential sharing, or other violations of these Terms.

6. Subscriptions & Auto-Renewal

Decarog is a paid subscription service. By starting a subscription you authorize us (and our payment processor, Stripe) to charge your payment method on a recurring basis at the price and interval shown at checkout (e.g., monthly), until you cancel.

• The price, billing frequency, and any free-trial period are clearly displayed at checkout before you pay.
• If a free trial applies, your card will be charged at the end of the trial unless you cancel beforehand.
• You can cancel at any time from Settings → Subscription inside the app, which opens the secure Stripe billing portal.
• Cancellation takes effect at the end of your current paid period; you keep access until then.
• You will receive an emailed receipt for each successful charge.

7. Refund Policy

We offer a 14-day no-questions-asked refund. If you are not satisfied for any reason, email support@decarog.com within 14 days of your first paid charge and we will refund that charge in full. Refunds are issued back to the original payment method and typically appear within 5–10 business days, depending on your bank.

After the 14-day window, subscription fees are non-refundable, but you can cancel future renewals at any time from Settings → Subscription. See our full Refund Policy for details.

8. Content License & Restrictions

We grant you a limited, non-exclusive, non-transferable, revocable license to access Decarog content for personal, non-commercial use. You may not: (a) reproduce, distribute, or resell content; (b) share login credentials; (c) reverse engineer or scrape the Services; (d) use the Services to develop a competing product; (e) upload unlawful, infringing, or harmful content.

9. Third-Party Services

The Services rely on third-party providers including Stripe (payments), Supabase (auth and database), Vercel (hosting), Resend (email), and AI providers used to power the in-app coach. Their use of your data is governed by their respective policies; see our Privacy Policy for the current list of sub-processors.

10. Disclaimer of Warranties

The Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, or that the Services will be uninterrupted or error-free. Educational outcomes depend on individual effort and circumstance. Results described in testimonials are individual and not guaranteed.

11. Limitation of Liability

To the maximum extent permitted by law, Decarog and its officers, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or goodwill, arising from your use of (or inability to use) the Services. Our total aggregate liability for any claim arising out of or related to these Terms or the Services shall not exceed the greater of (a) the amount you paid Decarog in the twelve (12) months preceding the event giving rise to the claim, or (b) US$100.

12. Indemnification

You agree to indemnify and hold Decarog harmless from any claim, loss, or expense (including reasonable attorneys' fees) arising from (a) your violation of these Terms, (b) your misuse of the Services, or (c) your violation of any third-party right.

13. Termination

You may stop using and cancel the Services at any time. We may suspend or terminate your access if we reasonably believe you have violated these Terms or engaged in fraud or abuse. Sections that by their nature should survive termination (including limitation of liability, indemnification, dispute resolution) will survive.

14. Governing Law, Arbitration & Class-Action Waiver

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws principles. Any dispute arising out of or related to these Terms or the Services shall be resolved by binding individual arbitrationadministered by the American Arbitration Association under its Consumer Arbitration Rules, in English, with the seat in Delaware. The arbitrator's decision is final and enforceable in any court of competent jurisdiction.

Class-Action Waiver. You and Decarog agree that disputes will be brought only in your or our individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. Small-claims court is also available for eligible claims.

You may opt out of arbitration within 30 days of first accepting these Terms by emailing support@decarog.comwith the subject line "Arbitration Opt-Out".

15. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated by email or in-app notice at least 14 days before they take effect. Continued use of the Services after changes constitutes acceptance.

16. Contact

Decarog Inc.
1111B S Governors Ave, Ste 55667
Dover, DE 19904, USA
Email: support@decarog.com